Managed IT Services

Make Everything Perfect with Our Managed IT Services

Your company may have a mix of IT software and hardware that needs professionals to keep them perfectly running, helping your company as well as its employees to work more efficiently. Velocity Lab is here for the same; we will assure you IT infrastructure is in safe hands. If your office does not have an IT department, management of these all may be very difficult and take up more of your valued time.

Depending upon your requirement(s), we will assess the Infrastructure of your Company. Our Technical team will grant insights & thoughts about your present infrastructure and afterwards we would suggest which plan is more cost-effective and beneficial. This is our procedure for every company before implementing our esteemed Manage IT Service process.

IT Infrastructure Components of Managed IT Services

• Networks.
• Cloud services (IaaS, PaaS, SaaS).
• On-premises data centres.
• Cybersecurity tools.
• Applications and app infrastructures.
• Databases, data warehouses, data lakes.
• Development infrastructures.
• Desktops.
• Websites and web portals.

Components of Our Managed IT Services

IT infrastructure analysis

• Assessing IT infrastructure state & problems and offering recommendations.

IT infrastructure design

• Designing a modern IT infrastructure as well as its components.

Active infrastructure monitoring

• L2, L3 tech-support to troubleshoot incidents and analyse their origin causes.
• 24/7 monitoring to reduce or avoid downtime.

IT infrastructure administration

• Management of data centres, network and cloud services.
• User administration, consistent software configuration & updates.

Development infrastructures

• Setting up CI/CD pipelines, development & testing environments.

Applications & app infrastructures

• Performance management, application monitoring, enhancement, troubleshooting and optimization.

Application integration

• Integration of cloud and on-premises apps.

Cloud usage optimization

• Optimizing cloud resource consumption to diminish cloud costs.

Cloud migration

• Application and data warehouse migration to Azure cloud or AWS.

Cybersecurity tools

• Suggestions on security enhancement using the SecOps approach.
• Security testing of IT infrastructure & its components (security audit, vulnerability assessment, compliance testing, penetration testing).

IT help desk

• L1, L2 and L3 tech support.

Deliverables of Managed IT Services Offered by Velocity Labs

Improved IT services and infrastructure competence supported by:

• Architecture descriptions
• Network diagrams
• Configuration management database
• Documented operating procedures
• Implementation plan for infrastructure improvements

Transparent service:

• Quarterly maintenance reports (security, performance, capacity, patching, backups, issues)
• Regular service reports
• Health check reports
• Incident reports
• Security audit reports

Compliance with industry standards:

• Regulatory compliance reports

CSAT and user adoption rate improvement via:

• Training materials for users
• Surveys and action points depending on the assessment results

Cost-effective user support with:

• FAQ
• Knowledge base articles
• User guides

Why Choose Velocity Lab

Velocity Labs offers high-grade service in the design, programming, development, and marketing of your website. We are highly dedicated to offering you the best solutions for your businesses as well as unbiased advice at a reasonable price. We are constantly exploring new technologies and always recommend them when they make sense.

• Honesty towards our clients
• Creating Outstanding Designs is our area of expertise
• Delivery on Time